Client Setup Instruction Guide: EXCHANGE – Mac Mail

These guides assume that you have the latest versions of OSX (10.0 – 10.5) and that your security patches are up-to-date.

Note: Depending on your OSX version, the images below might differ slightly from your Mac Mail.

If you are configuring your Mac Mail from home, you will need to be connected to the Cal Poly Pomona network via the VPN service.

Choose a tutorial:

Configure Mac Mail to access the Exchange Server

Pre-Configuration Settings:

NOTE: Only perform the following “Pre-Configuration Settings” if your computer is NOT a part of the campus WIN domain.

Note: We are making sure our email is even more secure by supporting “Secure Socket Layer” (SSL) for our Webmail, POP, IMAP and SMTP servers.

If you need to send or receive email before completing configuration of your local email client, you can still access email through your web browser interface at:

https://exchange.csupomona.edu.

  1. Select the Mail icon from the Dock.
  2. On the Welcome to Mail window:
    1. Enter your name.
    2. Enter your email address.
    3. Enter your BroncoPassword.
    4. Click Continue.

  3. On the Welcome to Mail: Incoming Mail Server window:
    1. For the Account Type, select Exchange.
    2. For the Description, enter CPP.
    3. For the Incoming Mail Server, enter exchange.csupomona.edu.
    4. For User Name, enter your BroncoName.
    5. For Password, enter your BroncoPassword.
    6. For Outlook Web Access Server, enter exchange.csupomona.edu.
    7. Click Continue.
  4. On the Welcome to Mail: Outgoing Mail Server window:
    1. For the Description, enter CPP-SMTP.
    2. For the Outgoing Mail Server, enter smtp.csupomona.edu.
    3. Place a check mark in the “Use Authentication” box.
    4. For the User Name, enter your BroncoName.
    5. For the Password, enter your Network Password.

      Note: For information on on how to set your network password, see Cal Poly Computer Accounts: Network Account.

    6. Click Continue.
  5. Review the information in the subsequent Account Summary dialog box. If you need to make any corrections, click Go Back. If the information is correct, click Create > Done.

    Note: There will be a delay (up to 3 minutes) while Mac Mail tries to access Cal Poly Pomona’s mail servers. Make sure you have an existing Internet connection or you are connected to campus via VPN.

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Configure Mac Mail to use SSL POP3 connection

SSL POP3 (Secure Socket Layer Post Office Protocol version 3) addresses remote mail access needs, and supports end-users with low-bandwidth connections. For more information on this protocol, see SSL IMAP and POP3: Advantages, Disadvantages and Instructions.

  1. Click Mail.
  2. Click Preferences.
  3. On the Add Account window:
    1. For the Full Name field, enter your name.
    2. For the Email Address field, enter your Cal Poly Pomona email address.
    3. For the Password field, enter your BroncoPassword.
    4. Click Continue.
  4. On the Incoming Mail Server window:
    1. For the Account Type, select POP from the drop-down menu.
    2. For the Description, enter “exchange.csupomona.edu“.
    3. For the Incoming Mail Server, enter “exchange.csupomona.edu“.
    4. For the User Name, enter your BroncoName.
    5. For the Password, enter your BroncoPassword.
    6. Click Continue.
  5. On the Outgoing Mail Server window:
    1. For the Description, enter “CPP-SMTP“.
    2. For the Outgoing Mail Server, enter “smtp.csupomona.edu“.
    3. Place a check mark in the “Use Authentication” box.
    4. For User Name, enter your BroncoName.
    5. For Password, enter your Network Password.

      Note: For information on on how to set your network password, see Cal Poly Computer Accounts: Network Account.

    6. Click Continue.
  6. Review the information in the subsequent Account Summary dialog box. If you need to make any corrections, click Go Back. If the information is correct, click Create > Done.

    Note: There will be a delay (up to 3 minutes) while Mac Mail tries to access Cal Poly Pomona’s mail servers. Make sure you have an existing Internet connection or you are connected to campus via VPN.

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Re-configure Mac Mail

  1. Click Mail.
  2. Click Preferences.
  3. Click on Accounts.
    1. In the list of accounts, choose CPP Exchange.
    2. Click on the Account Information tab.
    3. For the Description, enter CPP.
    4. For the Email Address, enter your Cal Poly Pomona email address.
    5. For Full Name, enter your name.
    6. For the Incoming Mail Server, enter exchange.csupomona.edu.
    7. For User Name, enter your BroncoName.
    8. For Password, enter your BroncoPassword.
    9. For Outgoing Mail Server (SMTP), select CPP-SMTP from the pull down menu.
    10. For the Outlook Web Access Server, enter exchange.csupomona.edu.

  4. On the Accounts window:
    1. Click on the Advanced tab.
    2. Place a check mark in the “Enable this account” box.
    3. Place a check mark in the “Include when automatically checking for new mail” box.
    4. For Keep copies of messages for offline viewing, select “All messages and their attachments” in the pull down menu.
    5. Place a check mark in the “Use SSL” box.
      1. Note: The server port should automatically change to 995.
    6. For Authentication, select Password in the pull down menu.
    7. Place a check mark in the “Use IDLE command if the server supports it” box.
  5. Click on the Account Information tab.
  6. For the Outgoing Mail Server (SMTP) field, click on the drop down menu arrow and select Edit Server List.
  7. Select the Account Information tab:
    1. For the Description, enter “CPP-SMTP“.
    2. For the Server Name, enter “smtp.csupomona.edu“.
    3. Click OK.
  8. Select the Advanced tab:
    1. Place a check mark in the “Use Sockets Layer (SSL)” box. The server port number will automatically change to 465.

      Note: If for some reason the SSL option is not engaging, then uncheck the box and make sure the server port number is 25.

    2. For Authentication, select Password from the drop-down menu.
    3. For the User Name, enter your BroncoName.
    4. For the Password, enter your Network Password.

      Note: For information on on how to set your network password, see Cal Poly Computer Accounts: Network Account.

    5. Click OK.
Category: Mac OS X