{"id":1861,"date":"2016-03-30T20:02:02","date_gmt":"2016-03-30T20:02:02","guid":{"rendered":"http:\/\/microsoftgeek.com\/?p=1861"},"modified":"2016-03-30T20:03:23","modified_gmt":"2016-03-30T20:03:23","slug":"cant-remove-additional-exchange-mailboxes","status":"publish","type":"post","link":"https:\/\/microsoftgeek.com\/?p=1861","title":{"rendered":"Can\u2019t remove additional Exchange mailboxes"},"content":{"rendered":"
\n

I\u2019ve added some additional Exchange mailboxes to my account but now I can\u2019t seem to remove them anymore in Outlook as they don\u2019t show up in my account settings or the additional mailboxes list.<\/p>\n

Right clicking on a mailbox and choosing \u201cClose <mailbox>\u201d produces the error:<\/p>\n

“This group of folders is associated with an e-mail account. To remove the account, click the File Tab, and on the Info tab, click Account Settings. Select the e-mail account, and then click Remove.”<\/em><\/span><\/p>\n

As they are not listed there, how can I still close these mailboxes?<\/p>\n<\/div>\n

Restarting Outlook is a first quick check to see if there are any pending account changes which can only be processed via a restart. Most likely, this isn\u2019t going to bring you anything though.<\/p>\n

More likely is that you are using Outlook 2007 with SP3, Outlook 2010 or Outlook 2013 and the mailbox is being hosted on Exchange 2010 server with Service Pack 1 or later. In addition, you have been granted \u201cFull Access\u201d permissions on the mailbox by your Exchange administrator.<\/p>\n

In that case, the additional mailbox is being added automatically via the \u201cAuto-Mapping\u201d feature of Exchange.<\/p>\n\n\n\n\n
\"Folder<\/td>\n\"Account<\/td>\n<\/tr>\n
\"Exchange<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Auto-mapped mailboxes are not exposed in your account or additional mailbox list.<\/em><\/p>\n

Removing an auto-mapped mailbox<\/h2>\n

As you\u2019ve noticed, removing a mailbox that has been added via the auto-mapping feature is not possible via the traditional way. In fact, as an end-user, there is nothing you can do to remove it in Outlook.<\/p>\n

However, you can ask your Exchange administrator to remove the auto-mapping attribute for your account from the additional mailbox you\u2019ve been granted \u201cFull Access\u201d to.<\/p>\n

Your administrator can then run the following PowerShell command in the Exchange Management Shell:<\/p>\n

Add-MailboxPermission -Identity <shared mailbox alias><\/em> -User <your mailbox alias><\/em> -AccessRights FullAccess -InheritanceType All -Automapping $false<\/code><\/span><\/h4>\n

Once this property has been removed, the additional mailbox will automatically remove itself within some minutes after you restart Outlook.<\/p>\n

Notes for your Exchange administrator<\/em><\/strong><\/p>\n

    \n
  • This command requires Exchange 2010 SP2 or later.<\/em><\/li>\n
  • This command removes the reference to the user with the Full Access permissions from the msExchDelegateListLink property of the additional mailbox.<\/em><\/li>\n
  • The additional mailboxes for a user are propagated via the AlternateMailbox<\/code> attribute with AutoDiscover.<\/em><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

    I\u2019ve added some additional Exchange mailboxes to my account but now I can\u2019t seem to remove them anymore in Outlook as they don\u2019t show up in my account settings or the additional mailboxes list. Right clicking on a mailbox and choosing \u201cClose <mailbox>\u201d produces the error: “This group of folders is associated with an e-mail […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18,21,22,58,9,23],"tags":[],"class_list":["post-1861","post","type-post","status-publish","format-standard","hentry","category-ms-exchange","category-exchange-2007","category-exchange-2010","category-exchange-2013","category-ms-office-07","category-ms-office-10"],"_links":{"self":[{"href":"https:\/\/microsoftgeek.com\/index.php?rest_route=\/wp\/v2\/posts\/1861","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/microsoftgeek.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/microsoftgeek.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/microsoftgeek.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/microsoftgeek.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1861"}],"version-history":[{"count":3,"href":"https:\/\/microsoftgeek.com\/index.php?rest_route=\/wp\/v2\/posts\/1861\/revisions"}],"predecessor-version":[{"id":1864,"href":"https:\/\/microsoftgeek.com\/index.php?rest_route=\/wp\/v2\/posts\/1861\/revisions\/1864"}],"wp:attachment":[{"href":"https:\/\/microsoftgeek.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1861"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/microsoftgeek.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1861"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/microsoftgeek.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1861"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}